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Author Topic: A Scary Trend in the X99 High end Failure Rates  (Read 4781 times)

Online Soullessone21

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A Scary Trend in the X99 High end Failure Rates
« on: November 30, 2015, 07:03:35 AM »
Over the weekend one of the guys at my full time job (who is very tech savvy) did a bit of research in the X99 world. He owns a high end MSI X-Power board and is being taken to town by their sadly less then professional Motherboard RMA team. It is sad to see someone who bought what was their highest end product is being treated like the bought a custom SLI bridge and can't figure out why it doesn't fit on their AMD cards. MSI if your reading this please, please do the right thing and keep reading and above all else get your RMA team back on track before it's too late.

November 28th - Newegg.com

I reviewed all X99 boards currently available through newegg.com. I looked for reviews in the 1-3 star rating that reported failures or significant system issues. Ranging from DOA, failing memory, bsod and random restarts. Now some of these could be related to other parts, but given my experience with the X99S X-Power board, I would suggest the board is at least partially at fault.

I excluded all boards that reported higher than 17% failure rate.

Boards with lower than 17% failure reports listed below:
Asus: 2 (X99-PRO/USB3.1) (X99-M WS)
MSI: 2 (X99A Raider) (X99A GODlike)
Gigabyte: 2 (X99-UD3P) (X99M G1 GAMING 5) Boards only have 4 RAM slots. Remarks on poor design layout.
ASRock: 4 (X99M Killer) (X99E-ITX) (X99 Extreme4/3.1) (X99 WS-E)
EVGA: 4 (MICRO2) (MICRO) (FTW) (CLASSIFIED)


Gigabyte did not have ANY boards with more than 4 RAM slots that were not reporting issues. And Gigabyte seems to be suffering from a sleep clock rate issue that other manufacturers are not. My personal opinion will be to continue to avoid Gigabyte boards in the future.


MSI reported some of the highest failure reports as there average was 20-30% for most all of their boards. With most users giving up in the RMA process and switching manufacturers after receiving dead boards 2 or 3 times. The two boards that made the list are fairly new products. I do not have high hopes in regards to their failure rates. I am working on the MSI on the RMA for my board, however if they will not cross ship a board I will not be trusting them to handle the process as most individuals reported receiving back failed boards shipped back to them in worse condition than before.


Asus had many different models to choose from, it was a bit disappointing to see that they only had 2 models that were reporting low failures. Although, both boards are in the pro/workstation class of boards and one of them is a revision 2 board (usb 3.1). My personal opinion is to continue to avoid Asus like the plague.


ASRock was tied with 4 devices, 2 of which only had 4 RAM slots, and the other 2 being Workstation/pro class of boards similar to Asus. I found the ASRock boards to be feature lite, and their website is probably the worst out of all the companies. I think they have come a long ways from past years, but I would still avoid purchasing an ASRock board.

EVGA has the smallest lineup of all the manufacturers. 100% of their X99 lineup made it on the list. The interesting part, is that EVGA doesn't appear to be as feature rich as Asus and MSI, losing out on less PWM phases, and fewer USB ports, etc. I believe this may be why their boards are largely unaffected by the common issues. Either a complete fluke by EVGA cutting corners where they shouldn't, or proper engineering because they identified issues in those components and excluded them from their boards. It appears the biggest complaints about the boards are the lack of these features and poor software (OC software and bios). If I were to buy another X99 board it would most likely be the Classified or FTW depending on if I plan to use M.2 before making the jump to a different socket.

Now comes the hard decision. Do I continue using 4 out of the 8 ram slots, chuck the extra 16gb of RAM, and live with the random post issues and occasional can't boot into windows issue. Or do I risk the RMA process over the Christmas and be without a system for potentially a month or two, or drop $500 on a new x99 motherboard only to potentially have the same issues. Quite annoying to deal with such issues on such high end components.

I even considered moving to a 6th gen CPU and starting over, but stopped after seeing that only 20 PCI-E lanes were available.
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Offline GaK_45

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Re: A Scary Trend in the X99 High end Failure Rates
« Reply #1 on: November 30, 2015, 04:24:38 PM »
If you want a robust X99 mobo...get a ASUS Sabertooth.  Rock solid desing, that goes through higher testing before they leave the factory.  Hard to beat a 5930K at 4.2Ghz and 32gb of quad channel ram.

Other good options include the GB FORCE model. It may only have 4 DIMMS but it was meant for overclocking enthusiasts and built to high standards.

I have not used ASRock so I can not comment. MSI I have heard good and bad about. I like some of their high end too.

The issue with X99 and 'failure rates' is it can be for a variety of reasons...many of which are not the boards fault. So take the reports with a grain of salt.  ;)
« Last Edit: November 30, 2015, 04:39:17 PM by GaK_45 »
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Re: A Scary Trend in the X99 High end Failure Rates
« Reply #1 on: November 30, 2015, 04:24:38 PM »

Online Soullessone21

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Re: A Scary Trend in the X99 High end Failure Rates
« Reply #2 on: November 30, 2015, 04:31:59 PM »
If you want a robust X99 mobo...get a ASUS Sabertooth.  Rock solid desing, that goes through higher testing before they leave the factory.  Hard to beat a 5930K at 4.2Ghz and 32gb of quad channel ram.
Very true. Have used 3 sabertooth boards in my wife's Last three rigs the 990fx sabertooth the x79 sabertooth and a short lived z77 sabertooth as it was a loaner. All 3 awesome boards.
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Offline trodas

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Re: A Scary Trend in the X99 High end Failure Rates
« Reply #3 on: December 01, 2015, 04:12:45 AM »
I decided to try the Asus Z97-PRO, so I hope I did not get into such troubles as I read above. That suxx big time... Recieving dead board 2 or 3 times sounds crazy to me :(
There are delays, getting the Asus Z97-PRO and I get offered to try the Asus Sabertooth Z97, but the lack of M.2 SSD slot and much worser done CPU Vcore regulator make is a no-no for me.

So currently I have nothing to stick my fresh delivered i7-4790K into :(
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Offline ltte

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Re: A Scary Trend in the X99 High end Failure Rates
« Reply #4 on: August 16, 2016, 09:46:23 AM »
I'm having random freezing with an X99 Sabertooth that's now progressed into a random reboot problem, so this board is similarly lacking in quality unfortunately.

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Re: A Scary Trend in the X99 High end Failure Rates
« Reply #5 on: August 16, 2016, 10:08:28 AM »
I'm having random freezing with an X99 Sabertooth that's now progressed into a random reboot problem, so this board is similarly lacking in quality unfortunately.

Being a Sabertooth it should have a 5 year warranty if you need help with the rma I am happy to help just pm Me and we can chat.

And welcome to the forum

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