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Author Topic: RHR RMA Assistance Rules  (Read 10341 times)

Online Soullessone21

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RHR RMA Assistance Rules
« on: June 08, 2014, 09:01:17 AM »
Welcome to RHR Ultimate RMA Sticky:

Ever have hardware fail and it feels like the world has ended and no one wants to help you? Well Soullessone21 and the RHR Staff are the pros when it comes to RMAing gear but like anything awesome there are rules.

1) Many sites make you have 10-25 posts to post in the buy sell, here we require you to be a contributing member of the forum that means 25 posts or at least worth while contributions to current members (5 Karma points, these are modded "fake thank you's" will be removed)

2) Full clarity that you cannot demand upgrades, we will assist with the RMA not pull a Titan black out of a broken 9800x2, but if the vendor offers we will of course not refuse to get you a snazzy upgrade.

3) Honesty is the best policy this is a two fold rule,
1. Be honest about what happened water, folding/coining, post nuclear fallout and the ghouls drooled on it
2. You will be honest if you intend to sell it right away or if you need it for a kick awesome gaming time, Honesty with this helps us determine how to assist you and if your an emergency basis or just wanting to make another sale.

4) RMA's will be public meaning we will quote and update your rma within the thread to show either "Awesome Success" or "Epic Failure".

Formatting

Item and model number including brand:
Serial number or Service tag:
Issue:
Cause if known:
Other system Specs:
Original owner or second or so on:
Proof of purchase Yes/No:

Many people contact us from other sites and just to help things along we will include the first few from some other sites, but that service is no longer offered to non members.
Real Hardware Reviews is always accepting guest reviewers, email me if your interested.


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Offline Bond007

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Re: RHR RMA Assistance Rules
« Reply #1 on: June 08, 2014, 01:39:25 PM »
Glad to heard you are still doing this amazing favor to those who need it. Hopefully I will never have to bother you for assistance, but I am glad to know the offer is open if I do have issues. Things like this are what really make a site great (a personal touch).
Desktop: Arc Midi R2, Z77-D3H, 3570K @ 4.1ghz undervolted with Zalman Optima Cooler, Vengeance 2x4gb @ 1866mhz, XFX R9 280X DD, Fury 750w, WD Black 1TB, Intel 530 120GB

Away from home light Gamer: Aspire 15.6", A8-3500m undervolt and OC to 2Ghz, Vengeance 2x4gb, M500 240gb,

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Re: RHR RMA Assistance Rules
« Reply #1 on: June 08, 2014, 01:39:25 PM »

Offline Shiver

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Re: RHR RMA Assistance Rules
« Reply #2 on: June 09, 2014, 07:21:04 AM »
Still couldn't convince him to RMA my Zotac 9800GX2 and get me something newer.....like a Titan!

-Shiver

Offline Mightyunit

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Re: RHR RMA Assistance Rules
« Reply #3 on: June 09, 2014, 08:17:19 AM »
I am pleased that you are continuing to use your position as an industry insider to help the little people (like me) out! I greatly appreciate it and I know others do too. Keep up the great work and thank you for getting my ASUS RMA issue corrected (ASUS sent me a bad replacement 7950 and John helped me deal with ASUS to get it sorted out).

Offline Fudd Rucker

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Re: RHR RMA Assistance Rules
« Reply #4 on: June 24, 2014, 07:26:28 PM »
MSI GTX 680 2gb Ref model
N680GTX-PM2D2GD5
S/N 912-V801-1235B1203012365

RMA # - RR14019482

Card is not posting anymore. Fan ramps up to 100% speed and never changes.
It was intended to be watercooled, but before that happened a couple of jerkoffs broke into my place and cleaned me out pretty good. I managed to get some of my stuff back (the idiots tried selling my gear on a local site) but it had come back non functional.

I have been issued an RMA # with MSI, but alas many of the stock screws were missing (bout 3 on the card itself, and 4 or 5 on the cooler as I never got the bag of screws back or the waterblock back)

System Specs -

i3 2130
6gb DDR3 1333
320gb WD blue
Original owner
Receipt I suspect the dog probably ate with the box.
GTX 680 2gb

I would like to sell this card after RMA or trade it straight up for a 290 or 290x model that has been used for mining providing warranty will still be intact (im well aware of what Im getting into)
« Last Edit: June 24, 2014, 07:47:19 PM by Fudd Rucker »

Online Soullessone21

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Re: RHR RMA Assistance Rules
« Reply #5 on: June 25, 2014, 09:02:19 AM »
Time for some updates

Mighty we have picked up your GPU from its prison of wrong shipping due to a Asus screw up and it is being mailed to you today:)

OntheLam has now got his 650 Ti back a new after it was water damaged a new replacement was sent out by EVGA

Fudd I have contacted MSI waiting to hear back :)
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Offline Fudd Rucker

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Re: RHR RMA Assistance Rules
« Reply #6 on: June 25, 2014, 11:42:29 AM »
You sir, are too kind. 

Online Soullessone21

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Re: RHR RMA Assistance Rules
« Reply #7 on: June 26, 2014, 10:08:35 PM »
Can you send me a photo of the missing screws holes on here I think I have spares:)
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Offline Fudd Rucker

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Re: RHR RMA Assistance Rules
« Reply #8 on: June 27, 2014, 12:10:18 PM »
uh oh. I had already sent it out. My bad.

Online Soullessone21

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Re: RHR RMA Assistance Rules
« Reply #9 on: June 27, 2014, 01:09:08 PM »
all good they said they would contact me at time of arrival as well
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Offline Fudd Rucker

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Re: RHR RMA Assistance Rules
« Reply #10 on: June 27, 2014, 09:54:33 PM »
Odd, I sent it via snail mail and it got there overnight. Ask to overnight a package and get told no Im too far north lol .

Offline Fudd Rucker

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Re: RHR RMA Assistance Rules
« Reply #11 on: July 07, 2014, 11:03:17 AM »
I dunno what kind of witchcraft Soul pulled off on this one, but whatever it was HOLY HELL he delivers.

Sent out on June 27th - Got the card back today. Brand new one. The card had the living hell kicked out of it (due to assholes who like to take things from peoples houses).

The best part - Aside from the Geforce GTX logo on the side , there are zero markers of what this card is. Sooooooooooooo much quicker and quieter than my MSI twinfrozr ii 470.

Thanks again soul.

PS - Ill make it a point to pick up DayZ this week.

Online Soullessone21

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Re: RHR RMA Assistance Rules
« Reply #12 on: July 07, 2014, 01:07:44 PM »
Great to hear really happy it all worked out :)
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Online Soullessone21

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Re: RHR RMA Assistance Rules
« Reply #13 on: July 14, 2014, 04:37:47 PM »
I dunno what kind of witchcraft Soul pulled off on this one, but whatever it was HOLY HELL he delivers.

Sent out on June 27th - Got the card back today. Brand new one. The card had the living hell kicked out of it (due to assholes who like to take things from peoples houses).

The best part - Aside from the Geforce GTX logo on the side , there are zero markers of what this card is. Sooooooooooooo much quicker and quieter than my MSI twinfrozr ii 470.

Thanks again soul.

PS - Ill make it a point to pick up DayZ this week.

Did u get Dayz yet haha.

Looks like one of our admin is going to have to try this service out.
Shiver come on down your the next contestant on rhr rma fun time awesomeness.
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Offline Shiver

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Re: RHR RMA Assistance Rules
« Reply #14 on: July 14, 2014, 07:02:05 PM »
Okay Soulless, lets see if you can work some voodoo magic on these unfortunate circumstances.

Item and model number including brand: EVGA Stinger Z87 mITX Board
Serial number or Service tag: 1322930872800587
Issue: Does not Post/Boot/Anything
Cause if known: Damage to Socket
Other system Specs: 4GB Corsair Vengence RAM, i3 4310 CPU, DeepCool CPU Cooler
Original owner or second or so on: Second Owner
Proof of purchase Yes/No: No

-Shiver


 

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